Improve customer experience
Easily track customer impacting measures through BI tracking and actionable reports
Improve regulatory compliance & maintain a strong compliance audit trail
Increase operational efficiency with advanced QA functionalities and output
Agent & Process improvement
Streamline call center operations by faster identification of errors and timely action
How NEQQO Can Help?
Everything you need for your Quality Assurance program in one place.
User-Friendly Evaluations Module
KPI Dashboard ─ Easy drill down on Enterprise Data
Performance Reports Library
Agent Coaching ─ Effective Feedback Close Loop