Improve customer experience
Easily track customer impacting measures through BI tracking and actionable reports
Maintain compliance
Improve regulatory compliance & maintain a strong compliance audit trail
Improve productivity
Increase operational efficiency with advanced QA functionalities and output
Agent & Process improvement
Streamline call center operations by faster identification of errors and timely action
How NEQQO Can Help?
Everything you need for your Quality Assurance program in one place.
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User-Friendly Evaluations Module
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KPI Dashboard ─ Easy drill down on Enterprise Data
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Performance Reports Library
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Agent Coaching ─ Effective Feedback Close Loop