Quick Demo

End-to-End Quality Monitoring Management Solution 

Comprehensive quality monitoring from call analysis to actionable insights, ensuring complete oversight of customer interactions. 

AI Based Call Summarization

Comprehensive quality monitoring from call analysis to actionable insights, ensuring complete oversight of customer interactions. 

Human Assisted Manual Evaluations 

Combines AI precision with human insight for thorough and contextual call evaluations. 

100% Auto-QA through AI

Automated quality assurance powered by AI for accurate, unbiased evaluations of every call. 

Insights Summary On-the-Go for Your Presentations/Reviews

Tailored Key insights for your business for easy inclusion in presentations and reviews.

Dedicated Insights Section for Your Key Performance Indicators

Tailored Key insights for your business for easy inclusion in presentations and reviews.

  • CX Drivers (Sentiment/CSAT) Analyse sentiment and CSAT to understand and improve customer experience drivers.
  • Call Driver Summary Identify and categorize reasons for customer calls to streamline service processes.
  • Churn Predictors Detect early signs of customer churn to implement proactive retention strategies
  • Call Driver Summary Identify and categorize reasons for customer calls to streamline service processes.
  • Sales/Upsell Opportunity Identifier Spot opportunities for sales and upsell during interactions to boost revenue

Compliance Violation Flags for You to Mitigate the Risks

Automatic detection and flagging of compliance issues to prevent regulatory risks

Scalable to Match Your Growth

Flexible and scalable solution designed to grow with your business needs.

Best-in-Class Redaction for Your Peace of Mind 

Top-tier redaction capabilities to protect sensitive information and ensure compliance.

ExcellentSpeaker Separation Even with Mono Audio

High-quality speaker separation technology for clear, distinct audio analysis even from mono recordings.